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Yuan’s expertise

While Yuan speaks on a wide variety of topics at virtual and live events, there are a few subjects that he feels especially passionate about. These include:

  • Creating inclusive and humane websites
  • Designing with empathy
  • Boosting customer satisfaction by doing less
  • Starting and scaling a SaaS with no investors
  • “We are absolutely stoked with the end result, which will be transformative for MacKillop. Never in my most optimistic dreams did I imagine we would get to the place we are at now.”

    Sam Patterson, Director - Community Relations

    MacKillop Family Services
  • “As a disability services provider, our online presence is vital to our work. When we decided to rebuild our website, Yump were the standout choice for the job.”

    Joshua Dodd, Team Leader - Communications

    Autism Spectrum Australia
  • “We love working with the Yump team. They have proven themselves an engaged, responsive and professional partner to work with. Both technical expertise and service are first rate.”

    Karen Dawson, General Manager - Organisational Development

    KU Children’s Services
  • “Yuan and the Yump team were fantastic to work with - smart, flexible, and willing to listen and understand our unique client base. Yump has become an extension of our team.”

    Gill Victor, General Manager - Marketing and Engagement

    Expression Australia
  • "Right from the outset of partnering together, Yump understood our mission, vision and the complexities of trying to achieve our ambitious goals in the given timeframe."

    Pete Yao, Chief Impact Officer

  • “From the first discovery meeting through to final testing and deployment, Yump were amazing. Wonderful, friendly, supportive and creative staff. Highly recommended!”

    Chris Champion, National Manager

    Positive Partnerships
  • “Yump have been outstanding to work with. Their skill, creativity, knowledge of UX and ability to problem-solve are top notch.”

    Rachel Dale, Project Coordinator

    MacKillop Family Services
  • “Yump are fantastic. Their technical, user experience, and design skills are second to none. We engaged them for a reimagination of our website and are beyond thrilled with the result.”

    Josh Lyon, Head of IT

    Donvale Christian College